“Interhome staff, partner agencies and key holders welcome and assist guests on-site and provide comprehensive service. This local presence means that Interhome guests enjoy a straightforward handover of keys, assistance with the organization of activities and a personal contact in case of any needed support and advice.” interhome.com
Flow Walkthrough & UX Findings
What’s working well
Clean and intuitive homepage with a helpful “ab XX€” price cue
Simple search experience for entering destination and dates
AGB checkbox placement is clear and easy to spot
Key friction points
Search results:
Unavailable homes are not clearly labeled
No filter to show only available options
Home detail page:
‘Health & Safety’ info dominates the view, pushing key content (like the main photo) below the fold
No “back to results” link, making it harder to compare
Long price breakdown hides important decision-making content like reviews
Competitive Insight
Other platforms like Airbnb and Booking.com keep visuals and reviews front and center, maintaining emotional engagement before introducing pricing complexity.
UX Hypothesis
If we streamline the decision-making process and improve visual navigation between homes, users will feel more confident and stay longer—ultimately increasing conversions.
UX Recommendations
Clarity around availability
Add a toggle: “Show only available homes”
Visibly mark unavailable listings
Better navigation
Add “Back to search results” link
Allow image tap to lead to home details
Prioritize listing image in home detail view
Support emotional decision-making
Restructure layout to show the what (home), followed by the how (features/location), and finally the how much (pricing)
Visual Proposal
Screens and prototypes demonstrate:
A cleaner visual hierarchy in the home detail page
Clearer availability filtering
Simpler and more emotionally engaging layout
Success Metrics
Longer session duration
Higher engagement with listings
Lower bounce/drop-off on home detail pages
Fewer rage clicks or back/forth friction in the flow